Information We Collect

We collect information you provide directly, such as:

• Name, email address, and shipping/billing information during checkout

• Organization selection if participating in a fundraiser

• Messages or inquiries you send us through forms or email

We also collect limited automatic data, such as:

• Website usage (via cookies and analytics tools)

• Device and browser information

• IP address and location data (for performance and fraud prevention)

How We Use Your Information

We use your information to:

• Process and ship your orders

• Communicate with you about your purchases

• Provide customer support

• Send updates, promotions, or fundraising information (only if you opt in)

• Improve our website and services

We never sell or rent your personal information to third parties.

Sharing Information

We may share necessary information with:

• Payment processors and shipping providers to fulfill orders

• Fundraising partners (only in aggregate form, unless you provide explicit consent)

• Legal authorities, only if required by law

SMS Marketing

By consenting to Natirel’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within our messages. You understand and agree that the primary method for opting out of our SMS program is to reply with specific keywords (such as ‘STOP,’ ‘END,’ ‘UNSUBSCRIBE,’ ‘CANCEL,’ or ‘QUIT’), or to use the unsubscribe link provided. We will also honor any other requests that clearly express your desire to opt out, including phrases like ‘please opt me out.’ We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at info@natireltea.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Cookies and Tracking

Our website uses cookies to improve your browsing experience, track analytics, and remember your preferences. You can adjust your cookie settings in your browser at any time.

Your Choices

You can:

• Opt out of marketing emails at any time via the unsubscribe link

• Contact us to update or delete your personal information

• Decline cookies through your browser settings

Security

We use industry-standard encryption and security tools to protect your data. While no system is 100% secure, we take all reasonable steps to safeguard your information.

Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect data from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date. Your continued use of the site means you accept those changes.